Live View
Service Reminder
Fleet History
Challenge
PT Diraja Trailindo, a container and heavy equipment transportation company, faced challenges in reporting fleet positions every 4 hours to their 70+ clients in Java and Sumatra. Delays in servicing 123 fleet units and difficulties in evaluating deliveries resulted in operational inefficiencies and decreased productivity.
Live View
PT Diraja Trailindo addresses customer complaints regarding fleet positions with the Live View feature. This feature allows their customers to independently monitor the fleet’s positions.
The use of this feature has also successfully increased weekly productivity by 30% per fleet, resulting in higher customer loyalty for PT Diraja Trailindo
Service Reminder
“Service delays and challenges in scheduling fleet maintenance are no longer issues after using the Reminder Service feature.
The implementation of the feature has helped PT Diraja Trailindo become more organized in scheduling and anticipating fleets that require servicing.”
Fleet History
The absence of records and travel history has been solved by the feature Fleet History.
Upon using this feature, PT Diraja Trailindo were able to find the roots of each delivery problem according to location and route history recorded in Fleet History.
Video in Recap
Success Story
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